I cannot get through to the player protection team... I cannot get through to the player protection team...The team may experience busy periods, resulting in longer waiting times or no answer. We recommend you try again later. If you need any further assistance, please see our contact details here. Related articles I cannot speak on the phone, what should I do? How does the spending controls work? I don’t want a spending limit... can it be removed? Why have you let me deposit but not allowed me to bet? Self-assessment