Safer Gambling

Staying in Control

• Reality Check
• Temporary wager restriction?
• Casino Product Block
• What's available to you
• Keeping track of your spend
• Talk to professionally trained staff

See all 11 articles

Self Exclusion

• What's a self-exclusion?
• How do I set a self-exclusion?
• Can I reopen an account after a self-exclusion?
• What happens to my account after I've set a self-exclusion?
• What sites are covered by a self-exclusion?
• What would happen if I breach a self-exclusion?

See all 7 articles

Spending Controls

• What are Spending Controls?
• I don’t want a spending limit... can it be removed?
• Who sets the spending controls?
• How does the spending controls work?
• Who are the player protection team?
• I cannot get through to the player protection team...

See all 8 articles

Deposit Limits

• How is my Deposit Limit calculated?
• What does a deposit limit do?
• Can I combine deposit limits?
• How quickly do changes to my deposit limit take effect?
• How do I decrease a deposit limit to a smaller amount?
• How do I set a deposit limit?

See all 9 articles

Cool-off Period

• What's a cool-off period?
• How do I set a cool-off?
• How long can I set a cool-off for?
• How do I keep track of when the cool-off ends?
• What happens at the end of the cool-off?
• What should I do if I want a longer break?