I cannot speak on the phone, what should I do? I cannot speak on the phone, what should I do? We may be able to arrange for a conversation to take place via live chat. Please contact customer support to arrange a time and date to speak to the Player Protection team. If you need any further assistance, please see our contact details here. Related articles Why have you let me deposit but not allowed me to bet? Payment methods Why is my account closed? What are Spending Controls?