Who are the player protection team? Who are the player protection team? Our player protection team are trained responsible gambling professionals who review activity of customer accounts. If you feel you can afford to spend more than your current spending control allows you to, you can contact them at any time on 1800 851 812 to have a conversation and have your affordability assessed. If you need any further assistance, please see our contact details here. Related articles What are Spending Controls? Who sets the spending controls? Temporary wager restriction?