What are Spending Controls? What are Spending Controls? Spending Controls are a mechanism which controls a players level of loss. Should you receive a message stating ‘Sorry, your bet was unsuccesful’ and that 'We couldn't place that bet due to your spend controls' when betting on sports or casino games, this means that you are approaching the limit applied to your account. Why is that? Responsible gambling is very important to us and we always want our customers to be comfortable with the amount of money they spend. As a result, you may find you occasionally hit an internal limit preventing you from placing further wagers. If you feel you can afford to spend more than your current spending control allows you to, you can contact the Player Protection Team at any time on 1800 851 812 to have a conversation and have your affordability assessed. If you need any further assistance, please see our contact details here. Related articles Contact us I don’t want a spending limit... can it be removed? Who sets the spending controls? Net Deposits & Closed Loop System How does the spending controls work?